Goztepe Mah. Mithat Pasa Cad. No:856 D:1 Guzelyali
Safahat Lokantasi
850 m
Inciralti Mah. Inciralti Caddesi No: 67 Balcova
Reis Restaurant
1.1
km
Yali Mah. Mithatpasa cad. Mithatpasa cad. 1. Inside Port Guzelbahce
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
quiet location
helpful service
dated rooms
lackluster dining
6.0/10
Guest rating
Rooms
5.3
Location
7.5
Service
6.2
Dining
5.5
Guest reviews
6.0/10
based on 10 reviews
3.5/5
based on 163 reviews
6.5
6.5/10 based on 111 reviews
#48 of 107 hotels in Izmir based on Tripadvisor
James
United Kingdom,
June
2024
6.2/10
The hotel gives a hospital or canteen feeling with very basic rooms. The food is okay, but the bathroom is outdated and in need of renovation. The service is a mix of unhelpful and extremely helpful. The location is calm and relaxing, set in a green area. The dining experience is varied but can get repetitive. Overall, the facilities are decent but could use improvement.
Rooms
5.0
The rooms feel very basic and give a hospital or canteen feeling. The bathroom is old with broken things.
Service
6.0
The service was a mix, some staff were very rude and unhelpful while others were extremely helpful. Room service concept seemed unknown to some.
Location
7.0
The hotel is in a calm and nice green area, perfect for relaxation. However, it was still closed for the winter at the time of my visit.
Dining
7.0
The dining offers various options but can get boring with the same dishes. There were some good choices, especially the salads.
Facilities
6.0
The facilities are average and in need of renovation for a hotel of this size. However, the huge garden area is a plus.
Andrew
United States,
March
2024
6.6/10
I had a mixed experience at the hotel. The rooms had some issues like broken hooks and ants, but the balcony was a great feature. The need for renovation was noticeable, especially for a hotel of this size. The service was a bit of a hit or miss, with some staff being extremely helpful like Nazli, but others not addressing complaints effectively. The location was tranquil and perfect for relaxation, but the dining options were repetitive. Despite these drawbacks, the facilities were decent overall.
Rooms
5.0
The room had many broken things like hooks, and ants were present. However, the balcony was wonderful.
Service
7.0
The service was a mix; some staff members were incredibly helpful, but complaints were not always handled effectively.
Location
8.0
The location was serene and ideal for relaxation, although the dining options were limited.
Dining
6.0
The dining experience was average, though the options were somewhat repetitive.
Facilities
7.0
The facilities were decent, but some areas needed renovation for a more satisfying stay.
Ralph
United Kingdom,
December
2023
6.4/10
The hotel had nice, clean, and spacious rooms but with some broken amenities. The service was lacking and did not address issues promptly. The location was peaceful and relaxing, perfect for unwinding. The dining experience was satisfactory with good options available.
Rooms
7.0
The rooms were nice, clean, and big but had some broken amenities like hooks for towels and leaking toilet.
Service
5.0
The service, especially at the front desk, was not very helpful and caused some discomfort among guests.
Location
8.0
The location was very quiet and nice, perfect for relaxation, with beautiful gardens and a serene atmosphere.
Dining
7.0
The dining experience was good with a variety of options available but did not exceed medium standards.
Facilities
6.0
The facilities were satisfactory overall, but improvements in service quality are needed.
John
United Kingdom,
November
2023
6.0/10
The hotel is in a tranquil location, perfect for relaxation and enjoying the mineral water. The rooms need renovation for a hotel of such size and facilities, but they do have a few English language channels. Unfortunately, my room had many broken things like hooks for towels and leaking toilets, which was disappointing.
Rooms
5.0
The rooms definitely need some renovation for a hotel with these facilities. They did offer a few English language channels, which was nice.
Service
8.0
The service was nice and the staff also managed the health and wellness center within the hotel premises. They were extremely helpful and guided us through all the treatments.
Location
7.0
The hotel is situated in a very quiet and pleasant area, ideal for those seeking relaxation. It is also conveniently near the bus station for easy access, making it suitable for both business and leisure travelers.
Dining
5.0
The dining experience was below basic, which was disappointing. However, the location near Telefric and the bus station offered some convenient options.
Facilities
6.0
Despite some room issues, the hotel's facilities are still decent. They could be further improved to match the overall expectations.
Josh
United States,
November
2023
6.0/10
The hotel gave me mixed feelings. The rooms felt like a hospital or canteen with many tables close together, but the food was alright. The old bathroom had broken items and a bad smell lingered, not ideal for children.
Rooms
5.0
The room setup reminded me of a hospital or canteen, but the food was decent. The bathroom was old with broken fixtures and an unpleasant odor, which wasn't great for our kids.
Service
7.0
The staff seemed accustomed to European guests and were attentive to their preferences. However, despite causing discomfort and receiving complaints, they were not proactive. A special thanks to Nazli for being very helpful.
Location
8.0
The hotel's location was in a nice, safe area resembling a middle-class neighborhood. It was relaxing with a vast garden layout and near the spa thermal center.
Dining
5.0
The dining experience was below basic overall, although there were some good options in the bar. The street food was average.
Facilities
6.0
The facilities were acceptable but nothing exceptional. It lacked a modern touch and felt quite dated.
Mike
United States,
November
2023
5.4/10
My stay at the hotel was a mix of good and not-so-good experiences. The location was very quiet and perfect for relaxing, but the rooms felt more like a basic tourist hotel and were not well-maintained. The service was friendly and helpful at times, but there were occasions of discomfort. The dining was below basic with the same options every day, but the fresh orange juice was a small highlight.
Rooms
5.0
The rooms reminded me more of a basic three-star tourist hotel. They were run down, dirty, and had a hospital-like feel.
Service
6.0
The service was a mix of helpful and not very attentive. Nazli was very helpful, but overall, there were instances of inaction and discomfort.
Location
8.0
The location was incredibly quiet and perfect for relaxation, though some amenities were still closed for the winter.
Dining
5.0
The dining experience was mainly disappointing with boring and below basic food options.
Facilities
5.0
The hotel had a very average dining experience, but the overall setting was relaxing.
Maria
United States,
September
2023
7.2/10
The hotel gave me a hospital or canteen feeling with a few English language channels, but the room was very small yet sufficient for a one-night stay. The rooms were not cleaned every day, and towels were not changed regularly.
Rooms
6.0
The rooms had a hospital or canteen feeling and were quite small, though they were adequate for a short stay.
Service
7.0
The staff were very friendly and helpful, which I found rare in Turkey, but they seemed unaware of room service. They also managed the health and wellness centers within the hotel.
Location
8.0
The hotel is located in a beautiful and large park with palms, pine trees, and flowers, which can be described as a nice middle-class neighborhood.
Dining
7.0
The dining options were okay but not exceptional, with dishes that were above medium standards.
Facilities
8.0
The hotel is in a huge garden area and has facilities like a health center and wellness center on the premises.
Jake
United Kingdom,
August
2023
6.6/10
The hotel overall left me with mixed feelings. While the location was peaceful and ideal for relaxation, the rooms felt more like a standard tourist hotel in need of a refresh. The service, particularly from Nazli, was prompt and helpful, but the atmosphere lacked the warmth I expected from a prestigious hotel.
Rooms
5.0
The rooms reminded me more of a basic three-star tourist hotel, in need of some updating. The tired appearance extended throughout the entire complex, giving off a clinical rather than luxurious vibe.
Service
7.0
I appreciated the assistance provided by Nazli and the hotel staff who promptly addressed my queries. However, I felt the overall friendliness was lacking, and the ambiance didn't exude the welcoming feel of a top-tier establishment.
Location
8.0
The hotel is situated in a quiet and pleasant area, perfect for those seeking tranquility and the benefits of mineral water. While it's a nice middle-class neighborhood, the surrounding amenities were limited due to seasonal closures.
Dining
6.0
The dining experience was adequate with a decent range of options, but it didn't exceed basic expectations. On the upside, the homemade pastries stood out as a delightful treat.
Facilities
7.0
The facilities within the hotel were satisfactory, with the added convenience of having the health center and wellness facilities on-site. However, the overall atmosphere felt more akin to a standard establishment rather than a luxurious retreat.
quiet location
dated rooms
Daniel
United Kingdom,
August
2023
6.0/10
The hotel gives off a rather hospital or canteen feeling but has rooms with balconies or garden access. The service was very helpful, especially thanks to Nazli. The location is quiet and nice for relaxation, set in a huge garden area. The dining experience was below basic. Overall, an average stay with room for improvement.
Rooms
5.0
The rooms feel more like a hospital or canteen, but they do come with either a balcony or access to the garden.
Service
7.0
The service was very helpful, and special thanks to Nazli. However, room service was lacking.
Location
8.0
The location is set in a quiet and nice huge garden area, perfect for relaxation.
Dining
5.0
The dining experience was below basic.
Facilities
6.0
Facilities are average, with room for improvement.
Patrick
United States,
June
2023
5.0/10
The hotel's rooms gave off a hospital or canteen feeling, lacking modernity and spaciousness but were acceptable. The service was marked by rude and unhelpful behavior, despite managing health and wellness centers on-site. The location, although in a nice and safe neighborhood, was outside the city center and still affected by the winter closure. The dining experience offered various options near transport hubs but not exceptional. While the facilities were decent, the overall atmosphere lacked warmth and upkeep.
Rooms
6.0
The rooms were very small and old, giving off a hospital or canteen feeling. They could have used some maintenance but were acceptable.
Service
5.0
The staff's behavior was very rude and unhelpful, causing discomfort and receiving many complaints, despite controlling the health and wellness centers.
Location
5.0
The location was outside the city center in a nice and safe middle-class neighborhood undergoing winter closure, within a large park setting.
Dining
6.0
The dining options were okay but not exceptional, with proximity to transportation hubs such as the Telefric and bus station.
Facilities
5.0
The facilities were average, lacking warmth and upkeep, providing standard amenities.